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How rrr77 Handles Your Personal Data

This Privacy Policy explains what data we collect when you use rrr77, how we store it, and what rights you have over it.

Account data protectionDANA, OVO, GoPay wallet contextYour right to access and updateCookie and session handlingContact us to request changes
rrr77 How rrr77 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold on your account, reach out through any of the channels below. Our team handles privacy requests separately from general account support — flag your message as a data request so it reaches the right person without delay. Response times depend on the complexity of the request, but we aim to confirm receipt promptly.

Live Chat Open the chat widget from any page on rrr77 and select account or data query. A support agent will route your privacy request directly.
Email Support Send your data access or deletion request by email. Include your registered account email so we can verify your identity before making any changes.
Account Settings Some data corrections — like your contact number or wallet label — can be updated directly inside your account settings without contacting support.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption on every page and during every transaction, so data moving between your device and our servers is protected in transit. Cookies on rrr77 track your session state and language preference — not your wallet balance or payment history. You can clear cookies through your browser settings at any time without losing your account. For e-wallet actions, your DANA, OVO, or GoPay details are passed directly to the payment processor; we hold only the confirmation reference on our side.

SSL Encryption

Every page and transaction is encrypted end to end. Data sent during DANA, OVO, or GoPay payments is protected the moment you confirm.

Cookie Policy

Session and preference cookies keep your login active and remember your language setting. No advertising cookies are placed without a clear disclosure on the cookie prompt.

Data Retention

Account and transaction records are kept only as long as required by applicable rules. Session logs rotate on a rolling schedule and are not linked back to your identity.

Request and Correction

You can ask us to show you what data we hold, correct inaccurate details, or request deletion of non-essential records. We process these through email or live chat.

Your Privacy Questions, Answered

These are the data and privacy questions we hear most from people using rrr77 in Indonesia. If yours is not covered here, contact us via live chat or email and we will respond directly.

We collect your name, email address, contact number, and the wallet identifier linked to your DANA, OVO, or GoPay account. Device and session data is also logged for security purposes.

We share only what payment processors like DANA, OVO, or GoPay need to complete a transaction. We do not sell your personal data or pass it to unrelated third parties.

Send a data access request via email or live chat. Include your registered email so we can verify your identity. We will confirm receipt and share what we hold within a reasonable timeframe.

Yes. You can request deletion of non-essential data at any time. Transaction records tied to financial compliance rules are retained for the required period, but account identifiers can be removed on request.

Cookies keep your session active and save your language preference. They do not store wallet credentials. Clear them through your browser settings; your account stays intact after you log back in.

This policy applies where local law permits and to eligible regions. Access and data processing for accounts in Bandung or elsewhere in Indonesia depends on applicable local regulations at the time of use.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.